# How to send a payment link to a customer

- **URL:** https://trymorgan.ai/help/payment-link
- **Category:** Accepting Payments

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## How to send a payment link to a customer

Payment links let customers pay you by card without being present. They work on any device, phone, tablet, or computer.

## When to use a payment link

Payment links are ideal when:
- Your customer wants to pay later
- You're booking in advance and want to collect a deposit
- Your customer isn't with you in person
- A customer wants to pay from their computer

## Creating a payment link

1. Open Morgan AI and tap **+ > Payment link**
2. Enter the amount
3. Add a description (e.g. "Driving lesson, May 31" or "House cleaning, June 2")
4. Optionally attach it to a customer record
5. Tap **Create link**

## Sending the link

Once created, you can share the payment link in several ways:
- **iMessage or WhatsApp**: tap **Share** and select your messaging app
- **Email**: tap **Send by email** and enter the customer's address
- **Copy link**: copy it to your clipboard and paste it anywhere

The customer taps or clicks the link and pays securely by card. They receive an automatic receipt.

## Tracking payment status

Payment links appear in the **Pending** section of your Income tab. Once the customer pays, the status updates to **Paid** automatically and you receive a notification.

If the link hasn't been paid after a few days, you can send a reminder from the link detail screen.

## Do payment links expire?

Payment links expire after 30 days by default. If a customer tries to pay an expired link, they'll see a message to contact you. You can create a new link at any time.

## Fees

Standard card processing fees apply to payments made through payment links. The fees are the same as in-person Tap to Pay payments.