How to delete your Morgan AI account
How to delete your Morgan AI account
We're sorry to see you go. If you'd like to delete your account, here's how, and what to know before you do.
Before you delete
Export your data first. Once your account is deleted, your data is permanently removed and cannot be recovered. Before deleting, export:
- Your income records (go to Income > Export)
- Your invoice history (go to Invoices > Export)
- Your expense records (go to Expenses > Export)
- Your tax summary if relevant (go to Reports > Tax Summary > Export PDF)
Cancel your Pro subscription first (if you have one). Deleting your account does not automatically cancel your subscription billing. See How to cancel your subscription.
Steps to delete your account
- 1Open Morgan AI and go to Settings
- 2Scroll to the bottom and tap Account
- 3Tap Delete account
- 4Read the warning and confirm you've exported your data
- 5Enter your password to confirm
- 6Tap Delete permanently
Your account deletion is processed immediately. You'll receive a confirmation email.
What happens after deletion
- Your account and profile are removed from our systems within 30 days
- Your financial records (invoices, income, expenses) are deleted
- Your customer data (names, emails) is deleted
- Transaction records required for financial compliance may be retained for up to 7 years as required by law
- Any outstanding payouts from Stripe will still be sent to your bank account
I've changed my mind
Account deletion is immediate and irreversible. If you've reconsidered, you're welcome to create a new account, but your previous data cannot be restored.
Having trouble?
If you need help with the deletion process, email hello@trymorgan.ai and we'll assist you directly.
Need more help? hello@trymorgan.ai
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